Customer Service Shade Match

Money Back Guarantee

With a full range of foundations, powders, and concealers Dermablend Professional wants to ensure you find the perfect shade! If for some reason you're not happy with your shade selection, you can receive a full refund within 30 days of original purchase date. Refunds will be issued within 30 days of when the return is received to your original method of payment.

30 Day Return Policy

To return an item(s), please call 1-800-662-8011 and our customer service representatives will help process your return for orders within 30 days of purchase date.

When you return your purchase to within 30 days of purchase date, you will receive a full refund to your original method of payment for the price of the item(s). A credit will be issued to the credit card that was used in the original purchase. We ask that you allow up to 30 days for the credit process once your return has been received.

Items received more than 30 days after purchase date may not be returned.

Only items purchased on can be returned to Items purchased in a skincare professional's office or elsewhere must be returned to their original point of purchase.

Processing Information

For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. Refunds will be issued within 30 days in the form of credit to the credit card holder. An email will be sent to confirm receipt and processing of your return. The credit will appear on your bank statement within 1-2 billing cycles.


If you have questions about returns, please call our toll-free customer service number 1-800-662-8011. Operation hours are from Mon - Fri, 10AM - 7PM EST.