DERMABLEND. DEDICATED TO THE SCIENCE OF BETTER MAKEUP

Customer Service: Contact Us

Canada Consumers Only

Please feel free to contact us by email at canada@dermablend.com

CALL 1-800-662-8011
Call our toll-free customer service number.
Operation Hours: Mon - Fri, 10:00 AM to 7:00 PM EST.

How May We Assist You?

We've gathered a comprehensive directory of our most frequently asked questions, just for you. If you can't find the answer you are looking for, please contact us by email at canada@dermablend.com.

Where can I Buy Dermablend Products?

At Dermablend, we pride ourselves on our dermatologist-created, professional-quality makeup. All Dermablend products go through rigorous testing to ensure the highest quality formula that meets our dermatological safety and efficacy standards.

AvantDerm

We are glad to announce that we are available for purchase in store at AvantDerm. AvantDerm is the first dermatologist clinic in Canada to offer patients with a referral rapid access to board-certified dermatologists. They're a trusted one-stop shop for your overall skin health. They are team of dedicated, professional, and highly skilled dermatologists and healthcare professionals.

Address:
45 Mill St, Toronto, ON M5A 3R6

Fiber-Tek

Fiber-Tek is an authorized Dermablend retailer, trusted within the film and special-effects community. Originally focused on molding and casting supplies, they expanded into SFX and professional makeup a few years ago. Now offering Dermablend’s high-performance coverage products alongside their growing selection of industry materials.

Address:
1306 Boundary Road, Burnaby, BC, V5K 4T6

Eternal Skin Care

Eternal Skin Care specializes in safe, medical-grade skin treatments tailored to each client’s needs. They carry Dermablend among many premium brands, offering a seamless way to combine expert skin care with dermatologist-tested makeup. Perfect for clients seeking coverage that respects sensitive skin.

Address: 
120-100 1st St E, North Vancouver, BC, V7L 1B1

Dermablend products are also available online at dermablend.ca and on Amazon.ca.

I can’t remember my password, how can I get it?
If you know your email, simply click here to reset your password.

How can I unsubscribe from email/stop getting emails?
Log in to your Dermablend membership here and click on the ‘My Account’ link. If you are opted in to receive email, the email opt-in box will be checked. Simply uncheck that box and click the ‘Save Changes’ button and you will be unsubscribed from email.

How do I know which Dermablend shade is right for me?
Begin by going to Find Your Shade and answer a few questions in order to determine your recommended products and shades. Be sure to create a free Dermablend account to have this information stored into your Account Profile. Dermablend will use this information to tailor content and new product recommendations, just for you!

I questions about a specific ingredient, who can I contact?
Please contact Consumer Care at 1-800-662-8011 .

What countries/territories are Dermablend Professional products sold in?

• Canada
• USA
• Puerto Rico

Animal Testing
Dermablend Professional is PETA certified cruelty-free and does not test any of its products on animals. Dermablend Professional is not sold in China.

Are all Dermablend Professional products vegan?
Our portfolio is currently more than 80% vegan-friendly. In 2018, we made the decision to reformulate or discontinue the few formulas containing animal-derived ingredients (beeswax and carmine) in order to become 100% vegan-friendly starting 2019 and beyond.

What products do you have that are currently vegan?
Currently, our 100% vegan products are Loose Setting Powder, Smooth Liquid Camo Foundation, Flawless Creator™ Liquid Foundation Drops, Continuous Correction^TM^ CC Cream, Poresaver^TM^ Matte Makeup Primer, Illuminating Banana Powder, Leg and Body Makeup, Intense Powder Camo® Foundation, Power-Setter^TM^ Makeup Setting Spray, Lock and Last^TM^ Makeup Setting Spray, Makeup Dissolver, Insta-Grip™ Jelly Primer, and Compact Setting Powder.

Contact Us

For any other questions relating to your order, please contact a Dermablend Customer Care team member at 1-800-662-8011 Monday - Friday, 10:00 AM - 7:00 PM EST.